Webinar: The Principles to Excel in Customer Experience
We were privileged to be joined by LEGO, one of the world’s leading manufacturers of play materials, leading analyst Contact Babel as they debated and delivered their key principles to delivering customer service excellence in a fast-paced, ever-changing digital world.
View the ondemand webinar and download the slides below.
- Based on major surveys with thousands of UK businesses and consumers – What customers want vs what businesses think customers want? – Contact Babel
- How Lego puts its brand into its customer services to excel? – LEGO Education
- Key principles to delivering customer service excellence in a fast-paced, ever-changing digital world. – Enghouse Interactive